ATL Airport Rental Car
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Atlanta Airport Rental Car

Renting a car at Atlanta Hartsfield-Jackson Airport can be a straightforward process if you know what to expect. Whether you’re a first-time traveler or a frequent flyer, having the right information makes all the difference. In this comprehensive FAQ guide, we cover everything you need to know, from how to get to the Rental Car Center, available car rental companies, necessary documents, and tips to save money. Let this guide be your go-to resource for a smooth and hassle-free car rental experience at one of the world’s busiest airports.

General Information About Atlanta Airport Car Rental

  1. Where is the Rental Car Center at Atlanta Airport?
    • The Rental Car Center (RCC) is located at 2200 Rental Car Center Parkway, accessible via the ATL SkyTrain from domestic and international terminals.
  2. How do I get to the Rental Car Center from the terminals?
    • You can take the ATL SkyTrain, a free and automated people mover connecting terminals to the RCC.
  3. Which car rental companies are available at the Atlanta Airport?
    • Major rental companies include Hertz, Avis, Budget, Enterprise, Alamo, National, Sixt, Dollar, and Payless.
  4. What are the Rental Car Center’s operating hours?
    • Most car rental companies at the RCC operate 24/7, but it’s best to check with the specific company.
  5. Is it better to reserve a rental car in advance?
    • It’s always recommended to reserve in advance, especially during peak travel times, to secure availability and better prices.
  6. Can I walk in and rent a car without a reservation?
    • Walk-ins are possible, but availability and prices might be less favorable.
  7. What do I need to rent a car at Atlanta Airport?
    • You need a valid driver’s license, a credit card, and sometimes proof of insurance.
  8. Do I need a credit card to rent a car?
    • Yes, most companies require a credit card for the security deposit, although some accept debit cards with restrictions.
  9. What documentation do international travelers need?
    • International travelers need a valid passport, a driver’s license, and, in some cases, an International Driving Permit (IDP).

Costs & Fees

  1. How much does it cost to rent a car at Atlanta Airport?
    • Prices vary by vehicle type and rental duration, but economy cars usually start around $30/day.
  2. Are there additional fees for airport car rentals?
    • Yes, airport rentals often include fees like airport concession and facility charges.
  3. Are there young driver fees?
    • Yes, drivers under 25 often incur additional daily fees, typically between $15 to $30.
  4. Do I need insurance to rent a car?
    • Insurance isn’t mandatory, but it’s highly recommended. You can use your personal auto insurance or buy coverage from the rental company.
  5. Can I get discounts or deals on car rentals?
    • Yes, look for promotions, loyalty programs, and discounts through memberships like AAA or AARP.
  6. Do rental prices fluctuate?
    • Yes, prices change based on demand, season, and availability.

Pick-up & Drop-off Rental Car

  1. Where do I pick up my rental car?
    • After completing the paperwork at the RCC, you can pick up your car in the designated company lot.
  2. Where do I return my rental car?
    • Rental cars are returned to the RCC, and you can take the SkyTrain back to the terminals.
  3. Can I return my car after hours?
    • Yes, most rental companies offer 24-hour return options with a secure key drop-box.
  4. What happens if I return the car late?
    • Late returns typically incur extra charges, usually at a full-day rate.
  5. Do I need to refuel the car before returning it?
    • Yes, it’s generally cheaper to refuel the car yourself, or you’ll be charged a higher refueling fee.
  6. Can I rent a car one way from Atlanta Airport?
    • Yes, most rental companies allow one-way rentals but may charge an extra fee.

Eligibility & Restrictions

  1. What is the minimum age to rent a car?
    • The minimum age is 21, but some companies have higher age requirements for certain vehicles.
  2. Is there a fee for additional drivers?
    • Yes, there is usually an extra fee for adding additional drivers.
  3. Can I add an additional driver?
    • Yes, additional drivers must meet the rental company’s age and license requirements.
  4. Can I use a debit card to rent a car?
    • Some companies accept debit cards, but restrictions or larger deposits may apply.
  5. Can I rent a car if I have points on my driver’s license?
    • It depends on the rental company, but having points may affect eligibility.
  6. Can I rent a luxury or specialty car at Atlanta Airport?
    • Yes, many companies offer luxury and specialty vehicles such as SUVs, convertibles, and sports cars.

Rental Car Information

  1. What types of cars are available?
    • Cars range from economy to luxury vehicles, SUVs, vans, and hybrids.
  2. Can I choose a specific car model?
    • Rental companies usually offer cars by category (e.g., economy, SUV) but not specific models.
  3. Are electric or hybrid vehicles available?
    • Yes, some companies offer electric and hybrid vehicles.
  4. Can I rent a car with GPS?
    • Yes, GPS is often available as an add-on for an additional fee.
  5. Can I rent a car with a child seat?
    • Yes, child seats can be rented for an extra charge.
  6. Is unlimited mileage included?
    • Most rentals include unlimited mileage but always check your contract.

Special Situations

  1. Can I extend my rental period?
    • Yes, you can extend your rental by contacting the company, but additional fees may apply.
  2. What should I do if my rental car breaks down?
    • Contact your rental company’s roadside assistance service, which is usually included with your rental.
  3. Can I cancel my rental reservation?
    • Yes, but cancellation policies vary. Some may charge fees for last-minute cancellations.
  4. What happens if I lose the rental car keys?
    • Losing keys will likely result in a hefty replacement fee.
  5. What if I get a parking or traffic ticket?
    • You are responsible for any tickets or fines received during the rental period.

Insurance & Coverage

  1. Do I need to purchase additional rental insurance?
    • No, but it’s recommended. You can use your personal insurance, but consider purchasing the rental company’s Collision Damage Waiver (CDW).
  2. Does my credit card offer rental car insurance?
    • Many credit cards provide rental car insurance, but it’s important to verify with your provider.
  3. What is a Damage Waiver?
    • A Damage Waiver reduces or eliminates your financial responsibility for damages to the rental car.
  4. Can I use my personal insurance for the rental?
    • Yes, most personal auto insurance policies cover rental cars.

Driving & Navigation

  1. What are the best routes from Atlanta Airport to downtown?
    • The quickest route is via I-85 North, approximately a 20-minute drive without traffic.
  2. Is it hard to drive in Atlanta?
    • Atlanta traffic can be challenging, especially during rush hour. It’s important to plan routes and avoid peak times.
  3. What are the peak traffic hours in Atlanta?
    • Rush hour occurs between 7:00-9:00 AM and 4:00-6:30 PM.
  4. Can I drive my rental out of state?
    • Yes, but confirm any restrictions with the rental company.

Accessibility & Special Needs

  1. Are wheelchair-accessible vehicles available?
    • Yes, but availability may be limited, so it you are advised to make a request in advance.
  2. Do rental companies provide hand controls for disabled drivers?
    • Yes, most companies offer hand-controlled vehicles, but requests should be made in advance.

Security & Safety

  1. Is roadside assistance included with my rental?
    • Yes, most companies offer roadside assistance, which is often included in the rental agreement.
  2. What do I do if my rental car gets into an accident?
    • Contact the rental company instantly and follow their instructions for accident reporting.
  3. What should I do if I lose my rental car keys?
    • Notify the rental company immediately. Replacement fees may apply.

Convenience & Add-ons

  1. Can I rent a car with Wi-Fi?
    • Some rental companies offer Wi-Fi devices as an additional feature.
  2. Can I prepay for gas?
    • Yes, most rental companies provide the option to prepay for fuel.
  3. Is there a fee for returning the car to a different location?
    • Yes, one-way rentals typically incur an extra fee.

Special Offers

  1. Are there any loyalty programs for rental cars?
    • Yes, most major rental companies offer loyalty programs that provide discounts and perks.
  2. Can I get a discount for a long-term rental?
    • Yes, many companies offer discounts for extended rentals (usually 30 days or more).
  3. What promotions are available for airport rentals?
    • Discounts may be available through credit cards, memberships (AAA, AARP), or seasonal promotions.
  4. Can I book a rental car through my airline or hotel?
    • Yes, many airlines and hotels offer bundled deals or partner discounts with rental companies.
  5. Are there any military discounts available?
    • Yes, some companies offer discounts for military personnel.
  6. Can I use a coupon code for car rentals at Atlanta Airport?
    • Yes, rental companies often have 60 FAQs about renting a car at Atlanta Hartsfield-Jackson Airport, ensuring a smooth and informed experience for travelers: